# Virtually OnSite (VOS)

> Remote visual support software for field service teams. Technicians see through a customer's iPhone or Android camera over a live link, guide them in real time, capture screenshots, annotate issues, record sessions, and reduce unnecessary truck rolls. Customers join from a browser with no app install.

VOS is built for HVAC, mechanical, electrical, refrigeration, facilities, and industrial field service teams, and fits any business where seeing the issue quickly leads to better decisions.

An extended reference with full marketing copy, pricing, FAQs, and every industry vertical lives at https://vos.live/llms-full.txt.

## Pages

- [Homepage](https://vos.live/): Product overview, how it works, ROI calculator, and pricing.
- [Interactive demo](https://vos.live/demo): Product walkthrough for live video support, screenshots, notes, and documentation.
- [Pricing](https://vos.live/pricing): Plan comparison and signup.
- [HVAC remote support](https://vos.live/hvac-remote-support): Use case for HVAC and mechanical service teams.
- [Refrigeration remote support](https://vos.live/refrigeration-remote-support): Use case for refrigeration and food service equipment.
- [Field service video support](https://vos.live/field-service-video-support): Use case for general field service and industrial teams.
- [Electrical remote support](https://vos.live/electrical-remote-support): Use case for electrical teams inspecting panels, breakers, controls, labels, and visible site conditions.
- [Mechanical remote support](https://vos.live/mechanical-remote-support): Use case for mechanical contractors inspecting pumps, motors, valves, belts, rooftop units, and mechanical rooms.
- [Commercial kitchen equipment support](https://vos.live/commercial-kitchen-equipment-support): Use case for service teams supporting ovens, fryers, dish machines, refrigeration, hoods, and controls.
- [Property maintenance remote support](https://vos.live/property-maintenance-remote-support): Use case for property managers and maintenance teams triaging tenant issues, repairs, vendors, and site conditions.
- [Manufacturing equipment remote support](https://vos.live/manufacturing-equipment-remote-support): Use case for manufacturing teams supporting operators, control panels, sensors, motors, and line conditions.
- [IT remote hands support](https://vos.live/it-remote-hands-support): Use case for IT teams guiding onsite staff through racks, cabling, ports, LEDs, switches, and power checks.
- [Facilities remote support](https://vos.live/facilities-remote-support): Use case for facilities teams coordinating rooms, equipment, vendors, and documented reviews.
- [Plumbing remote support](https://vos.live/plumbing-remote-support): Use case for plumbing teams verifying visible issues and preparing dispatch.
- [Developer docs](https://vos.live/developers): API and webhook documentation.
- [Security](https://vos.live/security): Security practices and data handling.
- [Contact](https://vos.live/contact): Book a demo or get in touch.
- [Privacy](https://vos.live/privacy): Privacy policy.
- [Terms](https://vos.live/terms): Terms of service.

## Notes

- No customer-side app install is required; customers join sessions from a link or PIN in their mobile browser.
- Sessions can retain recordings, screenshots, annotations, and notes attached to a documented support record.
- Public application pages such as login, signup, dashboard, sessions, team settings, join links, review links, and API routes are intentionally omitted from this file.