Triage visible faults
Guide staff to show error codes, panels, lights, leaks, airflow, controls, and obvious equipment conditions.
Commercial kitchen support
See the kitchen equipment issue before downtime gets worse.
VOS lets service teams visually triage ovens, fryers, dish machines, refrigeration, hood systems, controls, and error states from a customer's phone before dispatch.
No customer app install
Live iPhone + Android camera
Customers open a link, show the issue, and your team captures the evidence before sending a truck.
Restaurant staff can join from a browser and show the equipment live.
Service teams can capture screenshots of model plates, error codes, visible damage, and site access.
Session records preserve the visual context for dispatch, parts, and follow-up.
Why teams use VOS
Replace vague phone calls with visual triage.
Kitchen downtime is expensive, but a phone description often lacks the visual details needed to choose the right next step.
A first visit without the right part or context can extend outage time.
Managers, vendors, and technicians need a clear record of what was shown and decided.
Capture model details
Save plates, serial numbers, labels, and photos of the surrounding installation before dispatch.
Reduce return visits
Send the right tech with better information, or solve simple visible checks remotely.
Truck roll ROI calculator
One avoided dispatch can cover VOS for the month.
Put in rough numbers from your service operation. This is a simple estimate for projected savings.
Avoided cost
$750
VOS Team/mo
$350
Est. net impact
$400
Estimate only. Actual savings depend on dispatch cost, avoided visits, plan, billing interval, and how your team uses VOS.
See it in a real workflow
Give your commercial kitchen equipment team a better first look before dispatch.
We will walk through customer join, live camera view, annotation, screenshots, session notes, and review sharing in one short demo.