Inspect rooms and equipment
Have onsite staff show panels, units, alarms, leaks, mechanical rooms, or access constraints before assigning the work.
Facilities remote support
Give facilities teams eyes on the issue before anyone walks the site.
VOS helps facilities, maintenance, and operations teams see through a person's phone camera, guide them live, capture screenshots, and keep the issue documented for the next handoff.
No customer app install
Live iPhone + Android camera
Customers open a link, show the issue, and your team captures the evidence before sending a truck.
Staff can show equipment rooms, panels, alarms, access conditions, visible damage, and site readiness from iPhone or Android.
Maintenance leads can triage issues remotely before assigning work or escalating to vendors.
Session history keeps screenshots, recordings, notes, and review links together.
Why teams use VOS
Replace vague phone calls with visual triage.
Facilities teams often receive vague reports without enough visual context to prioritize, route, or escalate correctly.
Walking the site or sending a vendor just to identify the issue can waste time during busy operating hours.
A clean visual record helps managers, technicians, vendors, and stakeholders understand what happened.
Coordinate vendors
Capture the visual proof a vendor or specialist needs before they arrive, reducing repeat calls and unclear handoffs.
Share the review
Send review links with screenshots, notes, and recordings so stakeholders can see the issue without another walkthrough.
Truck roll ROI calculator
One avoided dispatch can cover VOS for the month.
Put in rough numbers from your service operation. This is a simple estimate for projected savings.
Avoided cost
$750
VOS Team/mo
$350
Est. net impact
$400
Estimate only. Actual savings depend on dispatch cost, avoided visits, plan, billing interval, and how your team uses VOS.
See it in a real workflow
Give your facilities team a better first look before dispatch.
We will walk through customer join, live camera view, annotation, screenshots, session notes, and review sharing in one short demo.