First-look claims triage
Have a policyholder walk the property live so adjusters can assess damage, coverage, and next steps before scheduling a full inspection.
Insurance & inspection support
See the property before adjusting, inspecting, or appraising it.
VOS gives insurance adjusters, property inspectors, and real estate appraisers a live look through a policyholder's, tenant's, or agent's phone camera to assess damage, verify conditions, and document the property before scheduling a full site visit.
No app required
Live iPhone + Android camera
Customers open a link, show the issue, and your team captures the evidence before sending a truck.
Policyholders, tenants, or listing agents join from a mobile browser link — no app or account required.
Adjusters, inspectors, and appraisers can guide the camera, zoom in on damage, and annotate live during the walkthrough.
Screenshots, notes, recordings, and review links stay attached to the claim, inspection, or appraisal file.
Why teams use VOS
Replace vague phone calls with visual triage.
Phone descriptions of damage or condition rarely give adjusters, inspectors, or appraisers enough detail to scope a claim or valuation with confidence.
Scheduling a full onsite visit for every claim, inspection, or listing slows down claims cycles and appraisal turnaround.
Insurance, inspection, and appraisal teams need dated, documented visual evidence tied to the file — not a memory of a phone call.
Remote property inspections
Guide a homeowner, tenant, or agent through interior and exterior conditions, systems, and visible defects for underwriting or listing appraisals.
Document the file
Keep annotated screenshots, notes, and recordings attached to the claim, inspection, or appraisal record for review and compliance.
Simple ROI
One saved trip can cover your VOS subscription.
VOS is flat monthly pricing. If a remote visual session helps you avoid one unnecessary visit, prevent one return trip, or protect one senior technician's afternoon, the subscription pays for itself.
Avoid the basic-facts visit
Confirm a model number, reset, status light, leak, alarm, access condition, or visible damage by video before dispatch.
Prevent the second trip
Show parts, tools, photos, approvals, and site details before a technician arrives empty-handed.
Protect senior tech time
Use a quick remote view to decide whether the next step is remote guidance, parts prep, or a scheduled visit.
Start with one real customer issue and see whether VOS can save the trip, sharpen the dispatch, or document the work better.
View plansCommon questions
Remote support answers for property inspection teams.
Can a policyholder or homeowner show property damage remotely without installing an app?
Yes. Policyholders, tenants, or onsite contacts open a browser link on iPhone or Android, walk the adjuster, inspector, or appraiser through the property live, and no app or account is required.
How do insurance adjusters, inspectors, and appraisers reduce unnecessary site visits with remote video?
Teams use VOS to complete a first look at damage, verify property conditions, and capture timestamped screenshots and notes before deciding whether a full onsite inspection, contractor estimate, or desk settlement is the right next step.
What does VOS save from a remote inspection or appraisal session?
VOS keeps screenshots, notes, annotated photos, recordings, and review links tied to the session so adjusters, underwriters, appraisers, and claims teams can review exactly what was shown after the call ends.
See it in a real workflow
Give your team a better first look before dispatch.
Start a free trial, run VOS on one real customer issue, and keep the screenshots, notes, and recording that come out of it.