Electrical and facilities
Walk customers through panel identification, breaker status, site-readiness checks, labels, and visible conditions.
Field service video support
Give field service teams eyes on the issue before anyone drives.
VOS lets service teams see through a customer's phone camera, guide them live, capture screenshots, and create a session record for dispatch, escalation, vendors, and follow-up.
No customer app install
Live iPhone + Android camera
Customers open a link, show the issue, and your team captures the evidence before sending a truck.
No customer app install; they join from a link or PIN.
Built for equipment, panels, labels, visible faults, and site-readiness checks.
Session history keeps recordings, screenshots, notes, and review links together.
Why teams use VOS
Replace vague phone calls with visual triage.
Phone calls hide visual context that dispatchers, senior techs, and managers need before assigning work.
A truck roll for basic information burns schedule capacity and senior technician time.
Without saved screenshots and notes, teams lose context after the live support moment ends.
Industrial support
Support operators remotely, gather visual proof, and help onsite staff isolate issues before escalation.
Document the handoff
Save screenshots, notes, recordings, and review links so the next person knows what happened.
Truck roll ROI calculator
One avoided dispatch can cover VOS for the month.
Put in rough numbers from your service operation. This is a simple estimate for projected savings.
Avoided cost
$750
VOS Team/mo
$350
Est. net impact
$400
Estimate only. Actual savings depend on dispatch cost, avoided visits, plan, billing interval, and how your team uses VOS.
See it in a real workflow
Give your field service team a better first look before dispatch.
We will walk through customer join, live camera view, annotation, screenshots, session notes, and review sharing in one short demo.