Verify visible issues
Have the customer show the leak, valve, fixture, access point, drain, pump, or water heater while your team guides the view.
Plumbing remote support
See the leak, valve, or fixture before you send the plumber.
VOS lets plumbing teams see through a customer's iPhone or Android camera, confirm the visible issue, capture screenshots, and decide whether the next step is remote guidance, parts prep, or dispatch.
No customer app install
Live iPhone + Android camera
Customers open a link, show the issue, and your team captures the evidence before sending a truck.
Customers can show leaks, shutoff valves, fixtures, access panels, and equipment rooms from their phone browser.
Dispatchers can understand visible conditions before assigning the right plumber, tool, or part.
Screenshots, notes, recordings, and review links stay attached to the session.
Why teams use VOS
Replace vague phone calls with visual triage.
A vague description of a leak, valve, drain, or fixture often misses the visual details that decide urgency and parts.
A truck roll for basic confirmation can burn schedule capacity before anyone knows what is actually on-site.
Without saved screenshots and notes, the plumber, dispatcher, manager, or vendor can lose context after the call.
Prepare the right dispatch
Confirm site access, visible damage, fixture type, and likely parts before sending the technician.
Document the call
Save screenshots and notes so the next person can see exactly what was shown and what was decided.
Truck roll ROI calculator
One avoided dispatch can cover VOS for the month.
Put in rough numbers from your service operation. This is a simple estimate for projected savings.
Avoided cost
$750
VOS Team/mo
$350
Est. net impact
$400
Estimate only. Actual savings depend on dispatch cost, avoided visits, plan, billing interval, and how your team uses VOS.
See it in a real workflow
Give your plumbing team a better first look before dispatch.
We will walk through customer join, live camera view, annotation, screenshots, session notes, and review sharing in one short demo.