Triage tenant issues
Have residents or onsite staff show leaks, fixtures, panels, appliances, access, or visible damage live.
Property maintenance support
See the maintenance issue before sending staff or vendors.
VOS helps property managers and maintenance teams see tenant issues, common areas, equipment rooms, visible damage, and vendor work from a phone camera before deciding what to do next.
No customer app install
Live iPhone + Android camera
Customers open a link, show the issue, and your team captures the evidence before sending a truck.
Tenants, staff, or vendors can join from a mobile browser with no app install.
Maintenance leads can guide the camera, capture proof, and document decisions.
Recordings, screenshots, notes, annotations, and review links stay with the issue.
Why teams use VOS
Replace vague phone calls with visual triage.
Tenant reports often lack the visual context needed to prioritize urgency or send the right person.
Sending staff or a vendor only to identify the problem slows down the queue.
Property teams need clear documentation for owners, vendors, residents, and follow-up.
Coordinate maintenance
Decide whether the next step is remote guidance, staff assignment, vendor dispatch, or parts prep.
Share documentation
Keep screenshots and notes available for owners, vendors, managers, and the technician doing the work.
Truck roll ROI calculator
One avoided dispatch can cover VOS for the month.
Put in rough numbers from your service operation. This is a simple estimate for projected savings.
Avoided cost
$750
VOS Team/mo
$350
Est. net impact
$400
Estimate only. Actual savings depend on dispatch cost, avoided visits, plan, billing interval, and how your team uses VOS.
See it in a real workflow
Give your property maintenance team a better first look before dispatch.
We will walk through customer join, live camera view, annotation, screenshots, session notes, and review sharing in one short demo.