Support equipment issues
Guide operators to show panels, sensors, motors, guards, alarms, labels, and surrounding line conditions.
Manufacturing equipment support
Help operators and maintenance teams show the issue live.
VOS lets manufacturing teams visually support operators, maintenance staff, and vendors by seeing equipment, controls, sensors, labels, and line conditions before escalating or dispatching.
No customer app install
Live iPhone + Android camera
Customers open a link, show the issue, and your team captures the evidence before sending a truck.
Operators can show what they see from a phone browser without installing an app.
Maintenance leads can guide the view, annotate the live feed, and capture the evidence.
Session history keeps recordings, screenshots, notes, and shareable reviews together.
Why teams use VOS
Replace vague phone calls with visual triage.
Line and equipment issues often require visual context that a radio call or ticket cannot capture.
Escalating without photos, labels, or visible state can waste specialist time.
Teams need a documented record for shift handoff, vendor support, and later review.
Escalate with context
Capture visible evidence before bringing in senior maintenance, engineering, or outside vendors.
Document shift handoff
Save the session so the next shift sees exactly what happened and what was checked.
Truck roll ROI calculator
One avoided dispatch can cover VOS for the month.
Put in rough numbers from your service operation. This is a simple estimate for projected savings.
Avoided cost
$750
VOS Team/mo
$350
Est. net impact
$400
Estimate only. Actual savings depend on dispatch cost, avoided visits, plan, billing interval, and how your team uses VOS.
See it in a real workflow
Give your manufacturing team a better first look before dispatch.
We will walk through customer join, live camera view, annotation, screenshots, session notes, and review sharing in one short demo.