Read the real model tag
Get the model and serial number from the tag itself and save a screenshot for the parts order.
For appliance repair pros
Know the model, the fault, and the part before you roll.
Text your customer a link and see the appliance through their phone camera. Read the model tag, watch the error code, hear the noise, and show up once with the right part.
$24 a month. Unlimited video calls. Cancel anytime.
- Your customer taps a link. No app to download and no account to create.
- Unlimited video calls for one flat monthly price.
- No contract. Cancel anytime.
No app for your customer
The problem
The second trip eats the margin.
The first visit only tells you which part to order. The second one is the visit you get paid for.
The customer reads you a model number from the manual instead of the tag, and the part you bring doesn't fit.
The washer that "won't start" turns out to be a tripped breaker or a control lock you could have caught in two minutes.
How it works
Three steps. About as hard as sending a text.
Step 1
Send a link
Start a session and text the invite to your customer's phone. They tap it and their camera opens in the browser.
Step 2
See the appliance live
Have them show you the model tag, the display, and the problem. Draw on the video to show where to point, zoom in, and switch on their flashlight behind the unit.
Step 3
Diagnose it and keep the record
Screenshot the tag and the error code and add notes. They stay saved with the session for ordering parts and for the visit.
What you'll use it for
Diagnose first. Dispatch once.
See the fault as it happens
Watch the error code, the leak, or the cycle that stops, and listen to the noise the customer can't describe.
Fix the easy ones by video
Walk the customer through a reset, a control lock, a clogged filter, or a kinked hose without sending a truck.
Keep a record
Screenshots, notes, and recordings stay with the session for warranty claims and callbacks.
Your numbers, not ours
See what one avoided visit is worth.
Enter your fully loaded cost for a service visit and how many visits VOS could help you avoid each month. We'll compare the result with the plan that fits your team.
VOS can keep tracking the result after signup: tag an avoided dispatch and your Reports page calculates estimated savings using your organization's actual dispatch cost.
Est. monthly savings
$95
After VOS
$71
Subscription coverage
4.0×
Example estimate only. Include labor, drive time, fuel, vehicle wear, and lost schedule capacity in your visit cost.
At these numbers, one month of savings exceeds the Solo plan.
Get started with SoloSee it in action
Real techs. Real calls.
Simple, flat pricing
One avoided second trip pays for the month.
No per-call fees and no contract. Pick a plan, pay by card, and start your first video call in minutes.
Solo
$24
per month
Best for
One-person service businesses
1 user included
Unlimited live video sessions and minutes
Customers join from a link, no app install
Screenshots, recordings, and session notes
WorkFlows for repeatable service checklists
Public review and share links
90-day saved session history
Most Popular
Team
$99
per month
Best for
Service teams with up to five users
Up to 5 users
Everything in Solo, plus:
Up to 5 users included
Shared team workspace with roles and permissions
Team WorkFlows and shared templates
Branded customer experience
Company
$249
per month
Best for
Companies with larger field teams
Up to 20 users
Everything in Team, plus:
Up to 20 users at one flat price, no per-seat fees
Audit-log exports, webhook and API integrations
180-day saved session history
Month to month. Cancel anytime from your billing settings. Pay yearly and save 15%.
Common questions
Answers before you sign up.
What if my customer isn't good with technology?
If they can tap a link in a text message, they can join. There's nothing to install and no login. Once they're on, you talk them through it and draw on the video to show where to aim the camera.
Can I charge for a video diagnosis?
That's up to you. VOS is a flat monthly price with no per-call fees, so anything you charge for a video diagnosis is yours.
Does my customer need to download an app?
No. You send a link, they tap it, and their camera opens in the phone's browser. It works on iPhone and Android, and they don't create an account.
What do I get for $24 a month?
The Solo plan covers one user with unlimited live video calls and minutes, screenshots, recordings, session notes, WorkFlows for repeatable checklists, share links, and 90 days of saved session history. Team is $99 a month for up to 5 users.
Is there a contract? Can I cancel?
There's no contract. Plans renew monthly, or yearly if you choose the yearly discount, and you can cancel anytime from your billing settings. You keep access through the period you've already paid for.
How fast can I start using it?
Right away. Signup takes a couple of minutes, and your workspace is ready as soon as the card payment goes through. You can send your first customer link right after.
Ready when you are
Your next service call can start on video.
Sign up now and use it on the next customer who calls. If it saves you one second trip this month, it has paid for itself.
Get started for $24/mo
Unlimited calls · Cancel anytime