Customer side
They tap a secure link or enter a PIN on iPhone or Android. No app install, no login, no setup.
Interactive demo
Walk through the customer phone side, the remote technician view, the annotation moment, and the saved documentation handoff in a few clicks.

Explore the workflow
They tap a secure link or enter a PIN on iPhone or Android. No app install, no login, no setup.
Your team sees the waiting room, confirms the customer is connected, and starts the live visual triage.
Session created with PIN, link, host, and status.
What this means for your team
Your customer does not install an app. They join from iPhone or Android and show the issue.
Your team gets visual context before dispatch, not after a truck is already on the way.
Screenshots, notes, recordings, and review links stay attached to the session history.
The same workflow helps dispatchers, service managers, senior techs, vendors, and follow-up teams.
Try it on a real support call
Run VOS on a live support moment, save the screenshots and notes, and compare the clarity to a normal phone call.